Educated and Empowered Volunteers • Innovative Ambassador Programs


Speaking and Training


A dynamic and sought-after speaker, Karen can help enrich your team's experience and foster meaningful connections between you, your workforce and your community. Her customized presentations have delighted audiences locally, nationally and internationally at conferences, classes and workshops.

Leveraging 30+ years experience in communications and engagement alongside extensive teaching experience, Karen’s interactive and insightful learning sessions are designed to help organizations cultivate informed, enriched, educated and inspired volunteer workforces.

Karen is happy to speak with your team, facilitate workshops and lead training sessions. Reach out to us to learn more!

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popular Topics


Strong, dynamic communications can help elevate your program by fostering team building, keeping everyone informed and empowering volunteers to start conversations around key messages that raise visibility, strengthen community ties and boost recruitment. During this interactive session, we'll explore best practices and essential elements of communications and volunteer ambassador strategies. You’ll come away with tips and techniques to help you develop an integrated plan and reap the benefits of streamlined, vibrant communications for both internal and external audiences while energizing your volunteers and inspiring them to spread the word about your mission.


Everyone can benefit from training and even the best players seek guidance on improving their game. Right off the bat, you can help your team come out swinging by providing your volunteers with the tools they need to succeed. Join us for an interactive, deep-dive into the in’s and out’s of a well-rounded training program that includes planning, logistics, content creation, assessment and presentation skills. You’ll come away with tips and techniques to develop stellar orientation and training sessions, and every time you step up to the plate, you’ll be batting 1,000!

Volunteer Ambassadors

During this interactive, hands-on workshop, you’ll learn about the benefits of creating and implementing a network of engaged ambassadors to help you boost your organization’s visibility and increase community conversations around key messages, activities and initiatives. We’ll cover the Do’s and Don’ts of rolling out exciting ambassador opportunities and discuss strategies for identifying and recruiting your core team. You’ll come away with tips and techniques to help you develop an integrated engagement strategy, further your organization’s education and advocacy training and engage in creative ways to keep your volunteer ambassadors talking about your mission.

Additional Topics

Alumni Engagement

Ambassador Programs

Assessing Volunteer Value

Communicating Impact

Conflict Management

Event Management

Internal Communications

Planning and Management

Recruitment, Retention, Recognition

Strategic Communications


Team Leadership and Management


Two-way Feedback

The Volunteer Lifecycle


What People Are Saying

“Karen was able to present to our staff in a way that allowed them to open up new lines of communications to combat previous struggles in volunteer recruitment. Our volunteer program foundation is now much stronger thanks to Karen’s expertise and delivery.”


“Karen was very engaging. In fact she was awesome. I know that she has motivated me to upgrade my recruitment strategies to get more parents to buy into volunteering.”


"As a volunteer manager for a small non-profit, it is easy to feel overwhelmed, understaffed, and unsure of how to make changes. Karen provided clear, step-by-step instructions for ways to improve our volunteer program. It is so nice to be able to leave with tips and tools that can be implemented right away."